Blank Sheet Labels:
All of Planet Label's products are sold with the understanding that the purchaser has determined the stock is appropriate for the application prior to the time of purchase. All Blank Sheet material returned to Planet Label must have a MRA number (material return authorization) written on the shipping container and can be returned using the carrier of your choice. Planet Label will only accept returns on stock material that was purchased within the last 90 days and must be in resalable condition. Upon receipt at Planet Label, the material will be inspected and a refund for the cost of the material minus a 10% restocking fee or $15.00 whichever is greater for all stock orders.
If the return is due to faulty product Planet Label will gladly send a call tag to pick up the product.
Custom Printed Labels:
All of Planet Label's products are sold with the understanding that the purchaser has determined the stock is appropriate for the application prior to the time of purchase. As a means to this end, Planet Label highly recommends receipt of a physical press proof which will allow you to inspect the label material and print quality, verify color and layout, and test adhesion properties. If you waive this option, Planet Label will not be held liable for any discrepancies.
Cancellation of non-stock items are subject to an additional fee and may amount to the full price of the canceled products including any die charges, or prep. fees.